Frequently Asked Questions
Find answers to common questions about planning your stay, getting around the resort, accommodations, activities, dining, reservations and more.
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Reservations & Payments
Yes. Evermore offers special rates, packages and promotions throughout the year, which may include seasonal offers, savings for extended stays and other limited-time opportunities. Visit Special Offers to explore current deals, eligibility requirements and booking details.
Please give our Reservations Team Members a call; they are happy to assist (855) 341-9527.
We’ve designed a tool to help you easily split the cost of your vacation amongst the members of your party. Everyone attending the stay can contribute with our Split Payment option available in the Alphabooker's Evermore account.
For reservations booked more than 30 days in advance, we require a 25% non-refundable deposit of total stay (taxes included) at the time of booking, and the balance can be paid by other members of your party up to 30 days prior to arrival. The Alphabooker can add additional guests to the reservation after booking and send a unique payment link to selected guests so they can contribute to the reservation cost. Split payments are not available within 30 days of arrival.
Yes, optional Red Sky Travel Insurance is available to the Alphabooker up to 30 days prior to arrival. The Alphabooker has 14 days after purchase to cancel the insurance and receive a full refund on the insurance only. Insurance is not available when booking within 30 days of arrival.
If you would like to purchase this peace of mind for your vacation, please contact our Reservations Team at (855) 341-9527.
Evermore’s All-In-One Fee covers all fees and their associated taxes related to cleaning, damages, and use of amenities for the rental unit. This one-time fee is due with the final payment for the stay and is refundable upon cancellation of the reservation prior to arrival. Once the guest is checked in, this fee is nonrefundable. This fee covers reported wear-and-tear damage up to $1,000.00 USD in a Villa or Flat and $2,500.00 USD in a House unit. This covers accidental & reported damage only and does not waive the guest’s liability for damages exceeding those amounts. This does not include major damage or smoking-related cleaning (see NON-COMPLIANCE in our Terms of Service).
Included Amenities
- On-water activities including kayaking, paddleboarding, life jackets, a waterslide, and our Blue Hole rope swing.
- Fitness Center and Fitness on Demand with FLEX access
- Daily valet trash pickup
- 24-hour gated security
- Evermore guest rate and preferred tee times for golf
- Make Yourself at Home kit — items you don’t need to pack, including a dish sponge, kitchen wipes, dishwasher pods, and laundry pods!
- Ground coffee and condiment kit to make the first full carafe of coffee (additional coffee can be purchased in Sandhill Provisions Marketplace)
- Small gift to enjoy an activity together with your group
- Pack & Play / Highchairs available on request
- Beekman Hand Soaps + lotion in every bathroom
- Beekman amenities in the shower (shampoo, body wash, conditioner)
- Dish soap
- Toilet paper rolls (3 per bathroom provided)
- Unlimited trash bags
- Roll of paper towels
For All Booking Policies, click here and read more about:
- Deposit Schedule & Final Payments
- Cancellation
- Hurricane Cancellation Policy
- Reservation Modifications
- More about the All-In-One Free
- Split Payments
The check-in window is from 4:00 PM – 6:00 PM local time, and our staff will do everything possible to have accommodations ready within that time frame. If the unit is ready and available prior to 4:00 PM, management will make a reasonable effort to allow earlier access. Occasional check-in delays may occur during peak business levels, and Evermore staff will do their best to assist in these unforeseen circumstances. 4:00 PM – 6:00 PM check-in is NOT GUARANTEED.
Early check-ins are limited based on availability only.
If you are arriving after midnight, please notify our front office so your reservation is not canceled as a no-show. Evermore provides 24/7 security and arrival staff — we can make special arrangements for your circumstances.
Check-out time is 10:00 AM. Any late checkouts MUST be authorized by the Evermore Guest Services office and made the day prior. Late check-out charges will apply and are subject to availability only.
We recommend completing check-in before you arrive through your Evermore account. Once complete, you’ll receive a QR code on arrival day for Easy Lane access at the security gate, followed by your accommodation address and personalized door code when your residence is ready. If you haven’t completed check-in in advance, no problem. Check in at the main security gate, then visit Guest Services at The Landing, where our team will assist you.
Absolutely. If your accommodation isn’t ready upon arrival, our Guest Services team is happy to hold your luggage for you — just stop by The Landing when you arrive. We also offer complimentary lockers and changing rooms, so you can enjoy the beaches of Evermore Bay and our amenities while your accommodation is being prepared.
The same goes for checkout day. After you’ve checked out, feel free to store your luggage with Guest Services and continue enjoying the resort’s beaches and amenities until you’re ready to head out.
Getting Around Evermore
Parking is provided for overnight guests in the designated areas for their respective units. Parking for Villas and Flats is limited to 2 cars per unit. The number of cars allowed to park at Houses is, on average, ½ the number of bedrooms in the House. For example, an 11-bedroom House can have a total of 6 cars. Additional cars will need to park in the designated overflow lots located behind the Flats parking lots or in the parking lot at The Landing. All guests are subject to approval at the security gates, and parking is monitored 24/7.
Any vehicle larger than an average family-sized car is subject to approval. RV/oversized parking is limited and permitted only in specific areas, with advanced notice required. Please contact our Security Department at 407-239-4700 to make arrangements.
Yes, Evermore has electric vehicle charging stations for guests to use at The Landing and at the Evermore Meeting Center.
Yes! Evermore offers ADA accessible trolley service throughout the resort, including Conrad Orlando. Once on the property, you can keep track of each trolley's location via the Evermore App
Guests of our 5-11 Bedroom houses also have exclusive access to rent Suncarts (6-seat golf carts), click here to learn more.
Evermore Houses, Flats, and Villas offer self-parking options only. Conrad Orlando offers valet parking.
Yes. Evermore is designed to make it easy to explore on foot, with pedestrian-friendly paths connecting accommodations, Evermore Bay, The Landing, Conrad Orlando and many resort amenities. The Flats and Villas are located around Evermore Bay, with a scenic loop of approximately three-quarters of a mile, while the Vacation Houses extend beyond the Bay area. Because Evermore is an expansive resort, complimentary trolley transportation is also available for guests who prefer a ride.
Every vacation home is professionally cleaned before your arrival, and guests can add customizable mid-stay housekeeping services for an additional fee. Unlike traditional vacation rentals, Evermore offers resort-style cleaning tiers ranging from a simple tidy to a full-service deep clean. For more information, click here
Our Guest Services team is available around the clock by phone, in person, or through 24/7 chat. You’ll connect directly with a live, on-property team member who can assist with needs throughout the resort. The Guest Services lobby is located at The Landing and is closed from 1–6am. Phone and chat assistance remain available 24/7.
Evermore provides 24-hour manned security and 24/7 on-call maintenance for every vacation home. Because we are a professionally managed resort, our staff is always on-site to assist with any needs, ensuring a safe, secure, and worry-free environment for your entire party.
Yes. Complimentary Wi-Fi is available throughout Evermore Orlando Resort, including accommodations and resort common areas. Simply connect to the Evermore Resort network—no login or password is required.
Evermore’s resort amenities, including Evermore Bay and resort pools, are reserved for registered overnight guests. Day passes are not available.
Non-resort guests are welcome to visit for specific reservations, including dining at Twin View and restaurants at Conrad Orlando, treatments at Conrad Spa Orlando, or tee times at Grand Cypress Golf. Access to other resort amenities is reserved for overnight guests.
Pets are not permitted at Evermore, including in our water amenities and common spaces such as pools, restaurants, and transportation. The only exceptions are for medical or disability-related service animals (in which case they are permitted in some areas). Florida's service animal law applies to animals trained to perform work or tasks for someone with a physical, mental, psychiatric, sensory, or intellectual disability. The work the animal does must be directly related to the person's disability.
While on the property, the service animal must remain by its owner and be leashed, harnessed, or tethered at all times. Service animals are not allowed in Evermore Bay or any other water amenity. Evermore does not provide animal life jackets, and service animals are not permitted on any watercraft. If the service animal is disruptive or uncontrollable, Evermore may require the owner to remove the animal from the resort. Pet boarding is available locally, so you can visit your pet often. We recommend Best Friends Pet Hotel at Walt Disney World®, 2.5 miles away.
Evermore is a non-smoking resort. Smoking and vaping are not permitted inside or outside any Evermore accommodation, including Vacation Houses, Flats and Villas. If smoke-related damage is discovered, a $1,000 plus tax assessment will be charged to the primary guest’s card on file.
Please review information about our package shipping instructions and associated fees.
Please review information about our package shipping instructions and associated fees.
Yes. Through Provisions Delivery, Evermore can stock your kitchen with pantry staples, fresh produce, bakery items, deli selections, beverages, and more before you arrive or during your stay.
Guests can also visit Sandhill Provisions at The Landing for grab-and-go meals, groceries, beverages, and everyday essentials.
Yes. Evermore offers indoor and outdoor venues for weddings and celebrations,including the 2,300 square foot Boathouse overlooking Evermore Bay. Evermore also offers accommodations that make it easy for your guests to stay together. Our experienced events team can help plan every detail of your event.
Evermore Orlando Resort is a one-of-a-kind Orlando vacation destination designed to give families and groups more ways to stay, play and spend time together. Located next to Walt Disney World Resort, Evermore combines spacious Vacation Houses, Flats and Villas with Conrad Orlando, an elevated luxury hotel experience. The resort is home to Evermore Bay, an expansive tropical beach experience with 8 acres of crystal-clear water and white-sand beaches, two Jack Nicklaus-designed golf courses, more than a dozen dining options, and a wide variety of activities, recreation and entertainment for all ages.
Evermore is a new kind of vacation resort, uniquely designed for big families and gatherings, offering rental accommodations such as Villas, Flats, and Houses up to 11 bedrooms. The resort does not sell real estate, is not affiliated with any timeshare company, and does not participate in timeshare sales.
No, Evermore Orlando Resort is not an all-inclusive resort, though we offer a convenient "All-In-One" fee that covers most of the resort's amenities. While your stay includes access to Evermore Bay, resort pools, fitness center, and standard resort activities, dining and beverages are charged separately. With 14 on-site restaurants and bars, ranging from casual food halls to fine dining, guests can customize their culinary experience throughout their stay. Guests can also enhance their stay with premium offerings and curated experiences, available at an additional cost.
Evermore Orlando Resort is directly adjacent to Walt Disney World® in the Lake Buena Vista area of Orlando, Florida. Our resort is conveniently located near all area theme parks, Orlando International Airport, downtown, and other popular cultural attractions in Orlando. Learn more and explore our location or view it on Google Maps.
Orlando has two airports, Orlando International Airport (MCO) and the Orlando Sanford International Airport (SFB). MCO is 18.4 miles from the resort.
There are several transportation options to get you from Orlando International Airport to Evermore. We've partnered with Skyline Destination Orlando to offer you and your party options to get where you need to go (additional fees apply). Visit www.SDOUSA.com to book directly.
Stay Options
Evermore Resort offers four ways to stay:
- Houses: Expansive 5- to 11-bedroom vacation homes designed for larger families and groups up to 32 guests, with private heated pools and multiple spaces to gather.
- Flats: Spacious 4-bedroom residences (up to 11 guests) with shared living spaces, private bedrooms and bathrooms, and locations just steps from Evermore Bay.
- Cypress Villas: Relaxed 2- and 4-bedroom residential retreats with generous living spaces, private patios, and scenic resort views.
- Conrad Orlando: Luxury guest rooms and suites offering an elevated hotel experience with direct access to everything Evermore Resort has to offer.
The Vacation Houses are the premier choice for large groups, accommodating up to 32 guests under one roof. Expansive gathering spaces, gourmet kitchens, private heated pools, and private ensuite bathrooms give everyone room to spend time together without giving up space of their own.
Unlike a typical vacation rental, Evermore residences are professionally managed and maintained onsite as part of a full-service resort. Guests enjoy on-site Guest Services, gated security, housekeeping options, resort amenities, and the consistency and peace of mind that come with a professionally managed resort stay.
Evermore Orlando Resort is a pet-free property; however, medical and disability-related service animals are always welcome. To maintain our high standards of cleanliness for all guests, pets are not permitted in the Residences, Villas, or hotel rooms.
For guests traveling with furry friends, we recommend the Best Friends Pet Hotel at Walt Disney World®, located just 2.5 miles away, which offers boarding and daycare services.
Evermore offers accessible accommodations across Vacation Houses, Flats and Cypress Villas. Options include select 9-, 10- and 11-bedroom Houses, Boardwalk and select Tower Flats, and two-bedroom Villas. Accessible features vary by accommodation type, so review the detailed specifications on this page when choosing the best option for your stay.
Please visit our Houses, Flats, Villas and Accessible Accommodations pages for more information and FAQs.
Evermore Bay
Evermore Bay is the centerpiece of Evermore Orlando Resort, a 20-acre tropical beach experience featuring 8 acres of crystal-clear water and white-sand beaches. Spend the day swimming, kayaking, paddleboarding, floating, relaxing on the beach, taking on the Blue Hole rope swing and high jumps, or cooling off at the nearby four-person Family Waterslide Pool. Guests can also reserve premium watercraft and boat cruises, private cabanas, beach daybeds and other waterfront experiences. Advance reservations are required for select activities; check the Resort Activity Guide for current offerings and availability.
Evermore Bay is exclusively available to registered overnight guests of Evermore Orlando Resort and Conrad Orlando. Day passes are not available.
Yes, beach towels are available for resort guests at all major swim zones around the resort.
Yes. Evermore Bay is open year-round, giving guests a tropical Orlando escape in every season. Swimming hours are sunrise to sunset which vary seasonally. Portions of the Bay may occasionally close for maintenance or inclement weather. Swimming in Evermore Bay is not permitted after dark.
Yes. Evermore Bay uses innovative lagoon technology that requires only 2% of the energy used by traditional pool filtration systems and uses 100 times fewer chemicals. The technology also helps conserve water while reducing energy use and chemical impact.
Please visit our Evermore Bay page for more information and FAQs.
Things To Do
Evermore offers many activities and experiences, from swimming, kayaking and paddleboarding on Evermore Bay to pools, golf, fitness classes, sports, kids' activities, spa experiences, games, live entertainment and seasonal events. Guests can also discover exclusive Signature Experiences designed to make an Evermore stay even more memorable.
There's plenty to explore beyond Evermore Bay, including resort pools, daily activities and entertainment, fitness classes, pickleball and other sports, golf, spa experiences, an arcade, indoor and lawn games, nature experiences, shopping and more. Check the Resort Activity Guide and What's Happening page for current offerings during your stay.
Visit the What's Happening page and Resort Activity Guide for current activities, fitness classes, kids' programs, weekly events, live entertainment and seasonal celebrations. Programming varies by date, giving you an easy way to see what's happening during your stay.
Evermore Signature Experiences are distinctive resort experiences designed to make your stay even more memorable, from intimate chef-led dinners and private celebrations to curated experiences on and around Evermore Bay. Offerings vary throughout the year, giving guests unique ways to celebrate, connect and experience Evermore together.
Please visit our Things To Do, Signature Experiences and Calendar page for more information and FAQs.
Dine
Evermore offers more than 14 dining options across the resort and neighboring Conrad Orlando, from signature restaurants and casual eats to bars and lounges, beachside and poolside dining. Guests can also enjoy In-Residence Dining, with options ranging from Food Hall, ready-to-heat meals, platters and grocery delivery to Private Chef and Private Bartender Experiences in our 5-11 bedroom houses.
Yes. Non-resort guests are welcome to dine at Twin View and the restaurants at Conrad Orlando. Reservations are required for non-resort guests. Other resort amenities and In-Residence Dining are reserved for registered overnight guests.
Yes. Evermore guests are welcome to dine at the restaurants, bars, and lounges at Conrad Orlando, including Sophia's Trattoria, Papaya Club, Ceiba, Apéro, and Little Spoon. Reservations are recommended for full-service restaurants.
In-Residence Dining brings more ways to dine right to your Evermore residence. Choose from food delivery, breakfast packages, shareable platters, ready-to-heat meals, Provisions Delivery, cocktail kits, and even private chef and bartender experiences if you are staying in one of our 5-11 bedroom houses.
Yes. Provisions Delivery makes it easy to stock your Evermore residence with groceries, everyday essentials, and convenient meal bundles delivered right to your door. Orders require at least 24 hours' notice.
Please visit our Dine page for more information and FAQs.
Golf
Yes. Evermore is home to two Jack Nicklaus-designed golf courses at Grand Cypress Golf: the Links Course, a Nicklaus Signature course, and the Cypress Course, a Nicklaus Design. Guests also have access to practice facilities, a driving range, putting green, and Golf Pro Shop.
Grand Cypress Golf continues a celebrated Orlando golf legacy that began decades before Evermore Resort. Today, that tradition lives on with two Jack Nicklaus-designed courses, bringing championship golf and the heritage of Grand Cypress into the Evermore experience.
No. Grand Cypress Golf is open to both resort guests and the public. Guests staying at Evermore Orlando Resort and Conrad Orlando receive preferred rates and access to advance booking windows. Once your resort reservation is confirmed, you can book your preferred day and tee time on the Cypress or Links Course through our Tee Times page.
Non-resort guests may book tee times up to 60 days in advance, based on availability.
The two Grand Cypress Golf courses offer distinctly different golf experiences. The Links Course is a Scottish links-inspired layout featuring open meadows, dramatic slopes and contours, more than 150 deep pot bunkers, double greens and very little water in play. The Cypress Course offers a classic Florida parkland experience, with towering cypress and pine trees, bright white bunkers, pristine Bermuda fairways and greens, and lakes that influence play on 13 holes. Together, the two courses offer golfers two distinctly different styles of Jack Nicklaus-designed golf, and plenty of reason to play both.
Yes. Grand Cypress Golf offers private golf instruction for players looking to improve their game, whether you're a beginner or an experienced golfer. Lessons can be arranged with the golf team during your stay.
Please visit our Golf page for more information and FAQs.
Orlando
Evermore Resort is adjacent to Walt Disney World® and just minutes from Orlando's most popular theme parks and attractions.
- Walt Disney World® Ticket & Transportation Center (Magic Kingdom parking): 6 miles, approximately 10 to 15 minutes
- EPCOT®: 5.5 miles, approximately 10 to 15 minutes
- Disney's Animal Kingdom®: 9 miles, approximately 15 to 20 minutes
- Disney's Hollywood Studios®: 8 miles, approximately 15 to 20 minutes
- Disney Springs®: 3.5 miles, approximately 10 minutes
- Universal Orlando Resort: 11 miles, approximately 20 to 25 minutes
- SeaWorld Orlando: 7 miles, approximately 15 to 20 minutes
- Orange County Convention Center: 7.5 miles, approximately 15 to 20 minutes
Travel times vary based on traffic and destination.
Absolutely. Evermore is an ideal home base for an Orlando theme park vacation, putting you close to the parks while giving you a complete resort experience to come home to. Spend your park days exploring Orlando, then return to Evermore Bay, golf, dining, activities and plenty of ways to relax. Spacious Vacation Houses, Flats and Villas also make it easier for families and groups to stay together, spread out and recharge between adventures.
Evermore Resort currently does not have centralized shuttle transportation to the theme parks; the top attractions in the area are just a quick ride away. In fact, our property is less than 3 miles away from Walt Disney World®. To make it even easier, there are many options available to you:
We've partnered with Skyline Destination Orlando to offer you and your party several options to get where you need to go (additional fees apply). Visit www.SDOUSA.com to book directly.
You can also explore options at The Car Care Center at Walt Disney World®. This car rental facility is located near Magic Kingdom® park and offers rentals through Enterprise, Alamo, or National. You can book your vehicle online or by calling (407) 824-3470. The Car Care Center is open daily from 7:00 AM to 7:00 PM.
All rideshare options are allowed on the property at Evermore, and getting picked up is easy. Your rideshare vehicle can pull right up to your accommodation, allowing more flexibility for pickup and drop off times.
Orlando offers much more beyond the theme parks, from Michelin-recognized dining to nearby shopping, live entertainment, professional sports and outdoor adventures. Explore Disney Springs, catch a performance at Doctor Phillips Center for the Performing Arts, a concert or an Orlando Magic game at Kia Center, shop Orlando's premium outlets, or discover Florida's natural beauty nearby.
Please visit our Orlando page for more information and FAQs.