Things to Know

Yes, we invite you to explore our 1,100-acre resort using our 3D Virtual Tour or browsing our Interactive Map.

Evermore Bay is restricted to overnight guest use only. Non-resort guests are able to make reservations at Evermore Resort’s Twin View Restaurant, as well as the restaurants and the Spa at Conrad Orlando.

No day passes are available. Access to the amenities at Evermore Orlando Resort is restricted to overnight guest use only. Non-resort guests will be able to make dining reservations at Evermore Resort’s Twin View Restaurant and the restaurants and the Spa at Conrad Orlando.

Absolutely! There is not a dedicated kids’ club at the resort, however we are pleased to offer many activities for every age — from little ones to teens and young adults. Explore our resort programs.

Evermore offers a fully equipped fitness and movement studio, as well as a wide range of fitness offerings including Yoga, Barre, Dance Cardio, and more. Guests also get access to Fitness on Demand with FLEX — letting you work out to premium fitness classes anywhere, anytime on property.

Learn more about Fitness and Wellness at Evermore.

Pets are not permitted at Evermore, including our water amenities and common spaces like pools, restaurants, and transportation. The only exceptions are for medical or disability-related service animals (in which case they are permitted in some areas). Florida's service animal law applies to animals that are trained to do work or perform tasks for someone with a physical, mental, psychiatric, sensory, or intellectual disability. The work the animal does must be directly related to the person's disability.

While on property, the service animal must remain by its owner and be leashed, harnessed, or tethered at all times. Service animals are not allowed in Evermore Bay or any other water amenity. Evermore does not provide animal life jackets and service animals are not permitted on any watercraft. If the service animal is disruptive or uncontrollable, Evermore may require the owner to remove the animal from the resort.  

Pet boarding is available locally in order for you to visit your special pal often — we recommend Best Friends Pet Hotel at Walt Disney World® 2.5 miles away.

Evermore is a non-smoking resort. 

Hours of Evermore Bay operation vary seasonally. Some portions of the Bay may be closed periodically for maintenance. Swimming in any part of Evermore Bay is always prohibited after dark.

Evermore Bay is not heated, and water temperature can vary. From December to March water temperatures can be in the mid to upper 60's; while April, May, and November are often in the 70’s. From June to October water temperatures can be in the 80's. Guests should use their best judgment regarding water activities, safety, and their own comfort.

Heated water options are available year-round, however, in our other pristine pools around the resort. This includes the family waterslide and family-friendly pool, the Villas pool, and the private pools at each House.

There are multiple dedicated swim zones available in Evermore Bay for guests to enjoy:

• South Beach, near The Landing
• Barbara Ann's, by our iconic beach bar
• East Beach Shallows, near Hammock Grove Lawn
• East Beach Overwater Cabanas (exclusive to guests renting a cabana)
• West Beach Shallows, near the Villas
• Blue Hole Overwater Cabanas (exclusive to guests renting a cabana)
• Blue Hole, home to the high jumps and rope swing
• Conrad Beach (for guests of Conrad Orlando only)

The remainder of Evermore Bay is a non-swim zone set aside for water activities like kayaking and stand-up paddleboarding. You can view the locations of our swim zones on our Interactive Map.

Yes, beach towels are available for resort guests at Dockside Outfitters near South Beach.

Evermore Bay is a swim-at-your-own-risk facility. Please be advised that there are no lifeguards on duty. If anyone in your group needs a lifejacket we have them available in designated areas.

Lifeguards are available at the family waterslide pool and the Blue Hole High Jump, during operating hours.

Yes, there are height requirements for the slide located at the Family Waterslide Pool and the jump platforms located at the Blue Hole. Children under the age of 14 must have an adult present in the area while enjoying the amenities.

Waterslide Height Requirements

• 48" — Can slide alone without a life jacket
• 40"–48" — Must wear a life jacket AND must ride with a parent next to them on the slide or have a parent waiting to catch them in the pool
• Under 40" — Unable to participate

Blue Hole Height Requirements

• 48" — Can go alone on the jump platforms and rope swing
• Under 48" — Unable to participate
   

Children under the age of 14 must be accompanied by an adult at all times.

Yes, we recommend reserving your cabana in advance, particularly if you are traveling with a large party. Book your private cabana.

The following items are prohibited in and/or around Evermore Bay:

• Firearms or weapons
• Pets or other animals (with the exception of approved service animals) are not permitted in the lagoon
• Outside alcohol or Illegal substances
• Outside food or beverage or coolers
• Outside chairs, unless otherwise stated for a special event
• Wagons larger than 35” are prohibited
• Tents or shade structures
• Glass containers with the exception of approved small containers such as baby food jars
• Recreational devices such as bicycles, skateboards, rollerblades, hoverboards, scooters, golf carts, drones, and all other motorized vehicles are not permitted inside the lagoon or on the Evermore Bay promenade.
• All personal water vessels including but not limited to kayaks, paddle boards, skim boards, surfboards, rafts, and floats are not permitted.
• Large sports balls including footballs, basketballs, playground balls, etc. are not permitted unless otherwise stated for a special event.
• Large inflatable rafts, large water toys, and watercraft are not permitted. US Coast Guard-approved flotation devices are available upon request. Small single noodles and U.S. coast guard approved flotation devices are permitted.
• External audio speakers or similar devices
• Other items that we deem disruptive or inappropriate

The following activities are prohibited in and/or around Evermore Bay:

• Diving
• Flips, back jumps, back dives, or other dangerous actions from the side of the lagoon.
• Jumping is permitted at The Blue Hole based on posted rules.
• Profanity or disruptive behavior including horseplay
• Intoxication
• Running
• Sale or distribution of goods or services
• Photography, videotaping, and recording of any kind of anyone not in your party
• Playing music via external speakers
• Engaging in any unsafe acts that may impede the operation of Evermore Bay

Evermore Bay is a family-friendly environment. You must wear appropriate beach/swim attire at all times. No thongs or Brazilian cut bath suits. For the health and safety of all our guests, children in diapers are required to wear a swim diaper when entering the Bay waters.

Yes, various food items and non-alcoholic and alcoholic beverages are available for sale in a variety of locations. For your convenience, we have water stations located around the Evermore Bay perimeter. 

Yes. Multiple zero entry points are available with textured concrete to facilitate wheelchair entry. 

The safety of all our guests is our top priority. Therefore, inclement weather may cause us to temporarily close Evermore Bay. We ask that all guests adhere to weather warnings and seek shelter. Tickets and activities are nontransferable, nonrefundable, and cannot be canceled or refunded.

Mandatory inclement weather safety guidelines:

Lightning Mileage Procedures

• 15 miles — paddleboards & kayaks come back to shore
• 6 miles — Evermore Bay closes and all guests clear out of the water, including all activities

Managers will give approval for guests to re-enter the area after the immediate threat of lightning strikes has passed and after a reasonable amount of time has passed. It is at the company’s discretion whether Evermore Bay will remain closed or reopen after weather events.

While you’re welcome to bring your own small floats, our Recreation Team always has an array of floaties and life jackets available for your use — so no need to pack or purchase any! Large inflatable rafts, lager water toys, and personal water vessels are not permitted.

Each accommodation at Evermore includes a fully equipped kitchen with high-end appliances and a large island. We’ve stocked every drawer with the tools you’ll need — so just add your ingredients and make every meal easy if you want to cook for your large group.

As with traditional vacation homes, daily housekeeping is not included — but we want to take the work out of your vacation, so we do provide a variety of housekeeping services. Choose from options like a quick kitchen tidy-up, a mid-stay full cleaning, or a daily cleaning service for an additional fee. Contact (407) 488-1653 for services and prices.

Nope. We want your departure to feel easy on purpose. Your inclusive All-In-One Fee covers a comprehensive post-departure clean. No need to strip your beds, do any laundry, or empty your fridge. Simply make sure you don’t leave any of your souvenirs behind, pack up, and travel safely!

Each House, Flat, and Villa has a full-sized washer and dryer in the unit. Outside laundry service can be provided for a fee.

We want every guest to experience a pure-air clean in their unit. Smoking & vaping are not allowed inside or outside at any accommodation unit at Evermore Orlando Resort. If smoke damage has been discovered, a $1,000 + tax assessment will be charged to the Alphabooker’s card on file. 

Each accommodation at Evermore has gorgeous views of the resort. Depending on preference, guests staying in a Flat or a Villa can choose an Evermore Bay View — steps away from the beach and breathtaking blue waters — or a Garden View set in a meticulously-landscaped oasis.

Bathtubs are available in all Villas and Houses. For guests staying in one of our Flats, a complimentary portable baby bath can be provided by contacting our Guest Services team or requesting via the Evermore app.

Yes, a floorplan is available for each of our vacation Houses, Flats, and Villas:

Houses

• 5 Bedroom House
• 6 Bedroom House with Media Theater
• 7 Bedroom House
• 8 Bedroom House
• 8 Bedroom House with Media Theater
• 9 Bedroom House
• 9 Bedroom House with Media Theater
• 9 Bedroom House with Media Theater, ADA
• 10 Bedroom House
• 10 Bedroom House with Media Theater
• 10 Bedroom House with Media Theater, ADA
• 11 Bedroom House
• 11 Bedroom House, ADA

Flats

• 2-Story Walk Up Flat, Garden View
• 2-Story Walk Up Flat, Garden View, ADA
• 5-Story Tower Flat, Garden View
• 5-Story Tower Flat, Evermore Bay View
• 5-Story Tower Flat, Evermore Bay View, ADA
• 5-Story Tower Flat, Premium Evermore Bay View
• 5-Story Tower Flat, Premium Evermore Bay View, ADA

Villas

• 2 Bedroom Villa, Garden View
• 2 Bedroom Villa, Garden View. ADA
• 2 Bedroom Villa, Evermore Bay View
• 2 Bedroom Villa, Evermore Bay View, ADA
• 4 Bedroom King Villa, Garden View
• 4 Bedroom King & Queen Villa, Garden View
• 4 Bedroom King & Queen Villa, Evermore Bay View
• 4 Bedroom Queen Villa, Garden View
• 4 Bedroom Queen Villa, Evermore Bay View

Learn more about our uniquely-designed accommodations.

Please give our reservations team members a call, they are happy to assist. 

855-341-9527

ARRIVALS & DEPARTURES 

The check-in window is from 4:00pm – 6:00pm local time and our staff will do everything possible to have accommodations ready within that time frame. If the unit is ready and available prior to 4:00pm, management will make reasonable effort to allow earlier access. Occasional check-in delays may occur during peak business levels and Evermore staff will do their best to assist in these unforeseen circumstances. 4:00pm – 6:00pm check-in is NOT GUARANTEED.  Early check-ins are based on availability only.  

Check-out time is 10:00am. Any late checkouts MUST have authorization from the Evermore Guest Services office and must be made the day prior. Late check out charges will apply and are subject to availability only.

LATE ARRIVALS

If you are arriving later than midnight, please notify our front office so the reservation is not canceled as a no show. Evermore provides 24/7 security and arrival staff — we can make special arrangements for your circumstances.

Any late checkouts MUST have authorization from the Evermore guest services office and must be made the day prior. Late check out charges will apply and are subject to availability only.

You can learn more about current offers that may be available.

Evermore’s All-In-One Fee covers all fees and their associated taxes relating to cleaning, damages, and use of amenities associated with the rental unit. This one-time fee is due when the final payment for the stay is due and is refundable upon cancellation of the reservation prior to arrival. Once the guest is checked in, this fee is nonrefundable. This fee covers reported wear and tear damage up to $1000.00 USD in a Villa or Flat and $2500.00 USD in a House unit. This covers accidental & reported damage only and does not waive the guest’s liability for damages exceeding those amounts. This does not include major damage or smoking related cleaning (see NON-COMPLIANCE in our Terms of Service).

Included Amenities 

• On-water activities including kayaks, paddleboards, life jackets, waterslide, and our Blue Hole rope swing.
• Fitness Center and Fitness on Demand with FLEX access
• Daily valet trash pickup
• 24-hour gated security
• Evermore guest rate and preferred tee times for golf
• Make Yourself at Home kit — items you don’t need to pack, including a dish sponge, kitchen wipes, dishwasher pods, and laundry pods!
• Ground coffee and condiment kit to make first full carafe of coffee (additional coffee can be purchased in Sandhill Provisions Marketplace)
• Small gift to enjoy an activity together with your group
• Pack & Play / Highchairs available on request
• Beekman Hand Soaps + lotion  in every bathroom
• Beekman amenities in shower (shampoo, body wash, conditioner)
• Dish soap
• Toilet paper rolls (3 per bathroom provided)
• Unlimited trash bags
• Roll of paper towels

Hurricane Cancellation Policy

If a hurricane warning is issued by the National Hurricane Center for the Orlando area within seven days of your arrival, Evermore will allow penalty-free cancellations for any reservations booked directly through the Resort.  (Reservations booked through third parties are subject to their terms and conditions.)  Evermore will generally allow guests to stay on-site during any weather events depending on their accommodation type and the predicted strength of the storm. (Guests in certain accommodations may be requested to move to alternate locations within the resort based upon any determined risks.) Any guests who are on property and uncomfortable based upon the prediction of the direct impact of a hurricane will be allowed to depart and credited for their stay as applicable.

We’ve designed a tool to help you split the cost of your vacation amongst the members of your party. Everyone attending the vacation can contribute with our Split Payment tool available at check out. We require 1 night’s room & tax payment at the time of booking, and the rest can be paid by other members of your party up to 30 days prior to arrival.

Of course. Please contact our reservations department to discuss. Note that all accommodation payments, including gift payments, are due 30 days prior to arrival.

Setting up an enhanced experience for your family, or your entire group, is easy. Most activities, including reserving a cabana, can be booked using our Evermore Resort app. Other enhancements, like an in-home private chef or private bar experience, are part of our Evermore To Your Door program and can be arranged by contacting our Culinary Concierge team at 407-488-1674.

We have thoughtfully designed menus that have options for any guest with special dietary requests. Our front and back of the house team members at any restaurant are available to assist our guests with any dietary restrictions or allergies. Special dietary requests can often be accommodated at the restaurant, however, once at the resort please connect with any Food & Beverage or Guest Services team member to discuss specific options to best fit your needs.

You can easily make a reservation at Evermore's Twin View Restaurant and the full-service restaurants at Conrad Orlando on our website or app via OpenTable.

Yes, our world-class Culinary Concierge team is happy to elevate the meals in the comfort of your home with a private chef or mixologist experience: 

• Private Chef Experience — One of our highly-skilled chefs prepares a 4-course meal for you and your guests inside your home
• Private Bar Experience — Craft cocktails prepared by one of our talented bartenders inside your home

Learn more about our unique dining options available for scheduling.

Available in our 5–11 bedroom Houses. Restrictions apply. To schedule an experience, please contact: PrivateChefExperience@EvermoreResort.com.

Every House, Flat, and Villa at Evermore features a fully-equipped kitchen, giving you the freedom to prepare delicious meals right from your vacation home. To make your stay even more seamless, there are plenty of convenient grocery options to help you stock up with ease! From nearby grocers with delivery options to Evermore To Your Door Grocery Delivery, your choices are endless.

Before You Arrive

Let us do the shopping for you! Select from a carefully crafted list of your favorite essentials and from specialty items at Sandhill Provisions Marketplace, and Evermore To Your Door will deliver it to your kitchen after you arrive. Please note: your grocery order will be delivered after being checked-in and you must be present in the accommodation to receive your groceries. For more information and to schedule this service in advance, contact HomeDelivery@EvermoreResort.com.

Grocery Delivery During Your Stay

Once you’ve checked into your accommodation and have your address, getting groceries delivered is quick and simple with a few great options.

• Evermore To Your Door — Contact HomeDelivery@EvermoreResort.com or use the Evermore App to order your favorite essentials and specialty items from Sandhill Provisions Marketplace.
• Amazon Fresh — Place a grocery order online with Amazon Fresh*.
• Other Delivery Services — You're welcome to use other 3rd party grocery delivery vendors** (InstaCart, Kroger Delivery, Walmart Delivery, Target Delivery, etc.).

In-Store Shopping During Your Stay

Prefer to shop in person? There are still great options to choose from!

• Sandhill Provisions — For items you need in a flash, Sandhill Provisions Marketplace in The Landing has grab-n-go options for everyone. From ready-to-eat meals and premium groceries to fresh salads, gourmet coffees, fine cheeses and exquisite desserts to even toiletries, sunscreen, and small games, it's a convenient way for you to grab necessities at the resort.
• Publix — For a full shopping experience, Publix Super Market is a convenient option near the resort. It’s located at 11055 Daryl Carter Pkwy, Orlando, FL 32836.

*Evermore Orlando Resort earns commissions on qualifying purchases from this Amazon Fresh affiliate link.
**For 3rd party delivery services, you must manage direct communication with the vendor and be present to receive. Evermore staff will not take delivery of grocery, food, or alcohol items, nor provide information on your unit address to delivery drivers. Evermore assumes no responsibility for 3rd party grocery delivery.

Yes, you can go beyond room service and let us bring dinner to you with a range of delivery options from Evermore To Your Door:

• Ready to Heat — Gourmet meals crafted by our culinary team. Ready to heat and enjoy at your convenience.
• Grocery Delivery — We will stock your fridge with essentials from Sandhill Provisions Marketplace.
• Food Hall Delivery — Get a delicious pizza, specialty burger, or fresh wrap delivered right to your door.
• Keg / Alcohol Delivery — Have a sleek stainless-steel kegerator or something from our robust selection of beers, wines, and liquors delivered to your home and ready to enjoy.

Services require advance notice and are subject to availability. To place an order, please contact HomeDelivery@EvermoreResort.com or use the Evermore App during your stay.

Evermore allows 3rd party food/grocery delivery to your unit, but you must manage direct communication with the vendor and be present to receive. Evermore staff will not take delivery of grocery, food, or alcohol items, nor provide information on your unit number to delivery drivers. Guests may not under any circumstance provide their unit PIN access code to 3rd parties. Evermore assumes no responsibility for 3rd party food/grocery delivery.

Guests staying at Evermore Orlando Resort, Conrad Orlando, and Hyatt Grand Cypress have preferred rates and tee times access in advance of their stay.

Guests not staying at these resorts will have the ability to book tee times up to 14 days in advance (based upon space availability).

Yes - please submit a request for information and our team will be in touch shortly.

Yes, clubs may be rented from our Pro Shop.

Yes, advance tee time bookings are required.

Golf cart rental is included with your play. 

We request that male guests wear a collared shirt and golf shorts/slacks. Female guests are asked to wear a collared shirt or shirt with sleeves.

Grand Cypress Golf is a soft-spiked/spikeless facility.

No denim, bathing suits or gym wear.

Yes, golf instruction is available for all skill levels from first timers through advanced. Call our Golf Professional staff at 407-239-1904 to schedule your private lesson or group clinic.